eFax®

Healthcare’s AI honeymoon is officially over. The initial push to adopt intelligent tools is giving way to a harder question: Are those investments producing measurable outcomes organizations can trust? In his latest Forbes Technology Council article, Jeffrey Sullivan, CTO, outlines four priorities for healthcare leaders navigating what comes next: 📊 Measure outcomes, not adoption 🧩 Strengthen the quality and structure of healthcare data 🔒 Build security and governance into AI strategy ⚙️ Replace legacy processes instead of layering new technology around them The next phase of healthcare AI will be defined more by the value, trust, and operational impact the technology can deliver, rather than just the number of tools deployed. Which of these four priorities is most pressing for your organization right now? Read the article for deeper insights, “Security, Structure And Trust: The New Rules Of Healthcare AI Adoption,”: https://okt.to/2HKtG0

GAO reports that roughly 80% of the federal government’s $100B+ annual IT budget goes toward supporting and maintaining legacy systems. For agencies still relying on physical fax machines, on-premise servers, and telecom lines, the burden extends beyond maintenance costs. Fragmented and outdated fax environments can also limit visibility into where sensitive documents are, how they’re routed, and who has access. Moving fax to a centralized cloud environment can address this by: 🛠️ Reducing legacy infrastructure and telecom dependencies 🌐 Supporting secure access across distributed teams 🔐 Adding tracked delivery, identity-based access, and digital audit trails ECFax® (powered by eFax®) brings these capabilities into a FedRAMP® Class D (High) Certified environment built for federal communication workflows. Where could greater visibility and control make the biggest difference in your agency’s fax workflows? 🔗 Read "From Legacy to Cloud: Modernizing Federal Communication Systems with ECFax®" https://okt.to/qvCamz

When comparing cloud solutions, one question can quickly cut through the noise: "What will our agency still be responsible for managing?" While IaaS offloads infrastructure, agencies are often still on the hook for applications, user access, data security, and workflow controls. That changes the evaluation criteria. Beyond compute, storage, and networking, federal IT teams should consider: 🔐 Where does the managed security boundary end? ⚙️ Who maintains the application layer? 📄 Who is responsible for the workflow around sensitive data? Native SaaS brings more of those layers into a single managed environment, reducing what agencies must build, secure, and maintain. For federal cloud fax workflows, ECFax® (powered by eFax®) applies that model within a FedRAMP Class D (High) Certified SaaS platform designed for government environments. What does your agency prioritize when evaluating the responsibility model behind a cloud service? 🔗 Explore The IaaS Gap: Why Federal Agencies Are Betting Big on SaaS Solutions at the link in the comments.

As part of Consensus Cloud Solutions, eFax® is proud to celebrate another successful quarter for the company. “The continued improvement in our corporate channel reinforces both the necessity and value proposition of our solutions,” said Scott Turicchi, CEO of Consensus. Highlights from Q2 2026: 🚀 $91.4M in consolidated revenue 📈 +9.3% year-over-year growth in corporate revenue 🔄 103.1% net revenue retention ⚙️ 67K corporate customers, representing +9.4% year-over-year growth For eFax®, this momentum highlights a growing demand for secure, cloud-based solutions that streamline data exchange and interoperability across regulated industries. Johannes (Johnny) Hecker, CRO and EVP of Operations, highlighted the continued opportunity across key markets: “The migration to the cloud in regulated industries, especially in healthcare and the public sector, has only just begun.” Thank you to our employees, customers, and partners for their continued contributions and support. Read the full Q2 2026 results: https://okt.to/MLFqS7

Changing fax numbers is an operational nightmare. But keeping the legacy, paper-based processes? That means manual data entry, lost documents, and workflow bottlenecks. That’s why eFax® and athenahealth partnered to deliver a frictionless path forward for athenaOne® users stuck on outdated fax workflows. In a recent presentation, Bill French from eFax® and Marcy McDade from athenahealth mapped out how our native integration bridges the gap. You preserve the phone numbers your ecosystem relies on, while automating inbound document routing. Take a look at the key takeaways from their presentation 👇 Want the full breakdown? Read the blog recap and reach out to your CSM to learn more: https://okt.to/PCHZ04

🏥 Healthcare integration shouldn’t force hospitals to choose between functionality and affordability. Ste. Genevieve County Memorial Hospital selected eFax® Conductor to connect disparate systems, support evolving interoperability needs, and build a scalable integration foundation with greater long-term cost predictability. Swipe through the carousel to learn why eFax® Conductor stood out as the leading integration engine to meet their needs, and how the hospital is preparing for what comes next. 🔗 Download the full success story at the link in the comments. What matters most when your organization evaluates an integration engine: flexibility, cost, scalability, or support?

We’re heading to Orlando for the Homecare Homebase Users Conference 2026, September 9th–11th! 🌴 Connect with Rhonda C. and the eFax® team to explore how secure cloud fax can help home-based care organizations modernize document exchange, reduce administrative burdens, and keep critical information moving across systems, teams, and care settings. With intelligent routing, cloud integrations, and enterprise-grade security, eFax® helps organizations build smarter, more connected document workflows without compromising compliance. Schedule time to meet with our team: https://okt.to/yiYkDm Who else will be joining us in Orlando? Let us know below. 👋

Modernization is accelerating across regulated industries such as healthcare and government, but many critical workflows still depend on unstructured documents, manual processing, and disconnected systems. The Q2 2026 edition of The eFax® Newsletter brings together the latest insights on: 🤖 AI and intelligent document processing to maximize ROI and reduce operational inefficiences 🔄 Healthcare interoperability and EHR integration to connect systems and get critical data where it's needed, faster 🔒 Cloud fax and federal modernization to upgrade security and ensure compliance without slowing down workflows 📄 Practical strategies for reducing manual work and improving information exchange Across each story, one idea is clear: meaningful progress depends on making critical information easier to capture, protect, and use across the teams and systems that rely on it. Read the full newsletter and subscribe for future editions.

A MEDITECH migration is a major undertaking, and its success relies on the entire ecosystem surrounding your EHR. Interfaces, workflows, documentation, monitoring, and internal capacity all need to be evaluated before go-live. To keep data flowing without disruption, you need technology built for complex healthcare environments. That’s where eFax® Conductor comes in—serving as a powerful integration engine that safely routes, transforms, and manages workflows during major transition periods. These six questions can help your team evaluate interface architecture before migrating, reduce integration blind spots, and avoid costly rework. ✅ Save this checklist for your next migration planning discussion, and check out the full blog in the comments to learn how EHR-specific expertise, scalable interface management and Managed Services can support integration before, during, and after transition. 💬 What’s the biggest hurdle your team has faced during an EHR migration? Share your tips and insights below!

We’re proud to congratulate Lynn Johnson, Chief People Officer, on being named one of Women We Admire’s Top Women Leaders of California for 2026! 👏 With more than 20 years of experience in human resources, Lynn has built her career around developing leaders, strengthening workplace culture, and connecting people strategy with broader business goals. Her thoughtful leadership and commitment to building trust continue to make a meaningful impact across the organization. Please join us in celebrating Lynn and this well-deserved recognition! See the full list of honorees here: https://okt.to/ckhbyM