Astreya

Generative AI writes Terraform in seconds. But making it match your security, compliance, and naming standards takes weeks. That second number rarely makes the business case. Read more. Link in the comments ↓

Most service desk outsourcing still follows the same equation: More tickets = more people. At Astreya, we think there’s a better model. We use fresh knowledge, automation, and AI to take repetitive work off engineers’ plates, so they can spend more time solving complex problems, improving systems, and moving strategic priorities forward. Learn more about our approach to Service Desk from our practice head Josh Spring: https://lnkd.in/eCcQbcpg

Every AI program eventually hits the same question: Build around a platform, or build around the work? Debashree Chatterjee, VP Enterprise AI, on why the answer determines how fast you move. 👉 Learn more: https://lnkd.in/gMrMdARn

Companies are spending more on AI, but most still aren’t seeing the returns. See what it takes to close the AI ROI gap: https://lnkd.in/gDT_qciT #AI #EntepriseAI #AgenticAI

Most AI business cases make the projected savings clear. Fewer explain: • Where freed capacity will go • Who owns and funds upskilling • How quality will be protected during the ramp • Whether the knowledge foundation is ready • What the reinvestment alternative looks like • What happens if performance misses the forecast Learn more: Link in the comments 👇 Which of these 6 questions do you see organizations overlooking most often? #AI #GenerativeAI #EnterpriseAI

Are you building it for the business you have today... or the business you’re becoming? Josh Spring, Astreya’s Practice Head of Service Desk, believes too many leadership teams start with the wrong debate: in-house or managed services. But before you compare costs, contracts, or headcount, you need to get clear on the future. 👉 Where are you growing? 👉 How will your workforce operate? 👉 What role will AI play? 👉 And can your current support model evolve without burning out your team or compromising the employee experience? Learn more: https://lnkd.in/gv9yxciQ #ServiceDesk #IT #ITManagedServices

The AI business case looks great on paper. Until you reach the line no one wants to discuss: reduced headcount. This weekend’s read examines why cutting service desk staff may be the easiest savings story to tell (and the most expensive one to get wrong). 👉 Learn more in "The Business Case That Keeps You Up at Night" by Josh Spring: https://lnkd.in/gnNkHydU #AI #ServiceDesk #IT #ITManagedServices

Your first AI use case should be smaller than the one you're planning. Abhilash Mana on "thin-slicing" the service desk. → Read more insights here: https://lnkd.in/gMrMdARn #AI #ServiceDesk #ServiceNow #SharePoint

Meet the six constraints that determine whether enterprise AI scales or stalls. Debashree Chatterjee, Abhilash Mana, and Edward Betancourt break down what stands between a promising pilot and real-world deployment. Which constraint is holding your organization back right now? 👉 Read the full article: https://lnkd.in/gMrMdARn #EnterpriseAI #AgenticAI #ServiceNow #AgenticEnterprise

The tools stopped being the differentiator a while ago. Debashree Chatterjee, our VP of Enterprise AI, on the three things that determine if AI makes it to production or stalls in pilot indefinitely. #AI #EnterpriseAI #IT