For the seventh year in a row, American Express has been ranked No. 1 in customer satisfaction among credit card issuers in the JD Power 2026 U.S. Credit Card Satisfaction StudySM. This year, we ranked No. 1 across all seven consumer satisfaction dimensions measured in the study, and three of our Cards earned top honors in their segments, reflecting our continued focus on delivering exceptional service, value and experiences for our Card Members. Read more: https://go.amex/4RMsjz
About us
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
- Website
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https://www.americanexpress.com/
External link for American Express
- Industry
- Financial Services
- Company size
- 10,001+ employees
- Headquarters
- New York, NY
- Type
- Public Company
- Specialties
- Financial Services, Business Travel, Corporate Card, Network Services, and Merchants Services
Locations
Employees at American Express
Updates
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American Express Travel® is celebrating 35 years of Fine Hotels + Resorts® with the addition of more than 350 premium hotels across the Fine Hotels + Resorts® and The Hotel Collection programs. The expansion brings the portfolio to more than 3,400 curated properties in 116 countries, giving Platinum Card Members® more choice across the destinations when booking through American Express Travel. Terms apply. Learn more: https://go.amex/r3RZDf See https://lnkd.in/eMb5YNsB. CA CST#1022318.
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The energy at Fanatics Fest 2026 was impossible to miss. Building on the insight that sports fandom starts at home, American Express created the American Express Fan Experience, an interactive “house” inviting fans to step into the action with football, hockey, soccer, basketball, golf and racing challenges spread across different rooms. Read more: https://go.amex/8Lx31z
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For the 19th consecutive year, American Express has maintained the lowest U.S. credit card fraud rate among major card networks. As fraud continues to evolve, we're investing in technology and the expertise of our teams to help protect Card Members and Merchants while delivering the trusted service customers expect. Learn more: https://go.amex/873yyr
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American Express delivered another excellent quarter, with revenue growth of 10% and EPS of $4.53. Learn more about our second-quarter 2026 earnings here: https://lnkd.in/dPiSKJj
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Meet Berta Rodriguez-Hervas, SVP of Enterprise AI Platforms at American Express, who’s helping shape how AI is built, scaled and governed across the company. From early curiosity sparked by science kits to leading enterprise AI transformation, Berta is focused on building AI that’s responsible, transparent and designed for real-world impact. Learn how she’s thinking about the future of AI — and why trust is at the center of it: https://go.amex/6mWrP5 #TeamAmex
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Behind every unforgettable Card Member experience are the colleagues who bring it to life. This is Amex and Me, a new series highlighting the people, passion, and partnerships behind some of our most iconic experiences. In our first episode, meet Ansley and go behind the scenes at the U.S. Open Golf Championship.
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Together with Steve Squeri, Denise Pickett and Monique Herena, we welcomed #TeamAmex colleagues for an exclusive first look at the new American Express Tower, the future home of American Express at 2 World Trade Center. It was an exciting opportunity to celebrate our next chapter in Lower Manhattan and the colleagues who are bringing our future headquarters to life. Learn more: https://go.amex/K4NY9g
This week, we gave our colleagues a closer look at our future headquarters at 2 World Trade Center, after officially breaking ground on the site last week. I couldn't be prouder that we're continuing our commitment to this city and this neighborhood where American Express has called home for over 175 years, and where I’ve been coming to work for over four decades. Our future headquarters will be monumental, not only because of its modern design with vast green outdoor spaces and cutting-edge technology, but also as the final commercial building to complete the World Trade Center campus. Buildings don't make great companies. People do. This is an investment in the talented colleagues who will shape the future of American Express, and I can't wait to see the ideas, innovation, and teamwork that will bring our new headquarters to life. Thank you to countless colleagues across #TeamAmex whose collaboration has brought us to today and will carry us to our next ribbon cutting, when we move into our new home. Read more about this milestone for our future headquarters here: https://lnkd.in/erymbRCN
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The EMEA American Express Leadership Academy in partnership with Common Purpose brought together nonprofit leaders for several days of learning, collaboration, and connection in London. Through discussions on storytelling, resilience, and leading through change, the Academy created space for leaders to share experiences, challenge ideas, and learn from one another. The week brought leadership insights from Christy Turlington Burns, founder and president of maternal health organization Every Mother Counts; Ruth Rogers, author, podcast host and founder of The River Café; and Ronny Turiaf, philanthropist and NBA champion. Thank you to our inspiring speakers, partners, and the nonprofit leaders who made this year’s Academy such a powerful reminder of what can happen when leadership is rooted in community. Read more: https://lnkd.in/eW2wcCet
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At the 2026 American Express Leadership Academy in London, Christy Turlington Burns, founder and president of maternal health organization Every Mother Counts, joined us for a conversation about remaining resilient through challenges and creating change that lasts. Watch a few key insights from the discussion.