# 2026 Capterra Shortlist for Knowledge Management | Capterra > Discover the highest-rated & most popular Knowledge Management Software of 2026. Make Capterra Shortlist your first stop when searching for software. Source: https://www.capterra.com/knowledge-management-software/shortlist --- # 2026 Capterra Shortlist for Knowledge Management - [All Products](https://www.capterra.com/knowledge-management-software/) - [Capterra Shortlist](https://www.capterra.com/knowledge-management-software/shortlist/) [How it was made](#methodology) ## / Get to a better list with verified ratings & reviews Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology) [ ](https://www.capterra.com/p/186596/Notion/) ## [Notion](https://www.capterra.com/p/186596/Notion/) [4.7 (2772)](https://www.capterra.com/p/186596/Notion/reviews/)[View all reviews](https://www.capterra.com/p/186596/Notion/reviews/) [](https://www.capterra.com/p/186596/Notion/) Notion is the only knowledge management software that connects your wiki, notes and projects in one tool. Overall Score 98/100 Popularity: 50/50 Ratings: 48/50 Review Breakdown Ease of Use 4.4 Customer Service 4.4 Features 4.6 Value for Money 4.6 Paid plans start at $12.00Per Month Free Trial Free Version Category Features 15/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/1167/SharePoint/) ## [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [4.4 (5446)](https://www.capterra.com/p/1167/SharePoint/reviews/)[View all reviews](https://www.capterra.com/p/1167/SharePoint/reviews/) [](https://www.capterra.com/p/1167/SharePoint/) Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard Overall Score 93/100 Popularity: 47/50 Ratings: 46/50 Review Breakdown Ease of Use 4.1 Customer Service 4.1 Features 4.3 Value for Money 4.2 Paid plans start at $5.00Per Month Free Trial Free Version Category Features 14/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/136446/Confluence/) ## [Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3697)](https://www.capterra.com/p/136446/Confluence/reviews/)[View all reviews](https://www.capterra.com/p/136446/Confluence/reviews/) [](https://www.capterra.com/p/136446/Confluence/) Confluence makes information accessible company-wide. Capture, organize, and share key updates so everyone stays informed. Overall Score 92/100 Popularity: 45/50 Ratings: 47/50 Review Breakdown Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.3 Paid plans start at $5.42Per Month Free Trial Free Version Category Features 16/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/224830/Guru/) ## [Guru](https://www.capterra.com/p/224830/Guru/) [4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)[View all reviews](https://www.capterra.com/p/224830/Guru/reviews/) [](https://www.capterra.com/p/224830/Guru/) The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. Overall Score 87/100 Popularity: 37/50 Ratings: 50/50 Review Breakdown Ease of Use 4.8 Customer Service 4.8 Features 4.8 Value for Money 4.8 Paid plans start at Not provided by the vendor Category Features 20/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/170401/ITGlue/) ## [IT Glue](https://www.capterra.com/p/170401/ITGlue/) [4.6 (340)](https://www.capterra.com/p/170401/ITGlue/reviews/)[View all reviews](https://www.capterra.com/p/170401/ITGlue/reviews/) [](https://www.capterra.com/p/170401/ITGlue/) IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds. Overall Score 81/100 Popularity: 33/50 Ratings: 48/50 Review Breakdown Ease of Use 4.6 Customer Service 4.4 Features 4.5 Value for Money 4.4 Paid plans start at $29.00Per Month Free Trial Free Version Category Features 17/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/252555/Scribe/) ## [Scribe](https://www.capterra.com/p/252555/Scribe/) [4.8 (39)](https://www.capterra.com/p/252555/Scribe/reviews/)[View all reviews](https://www.capterra.com/p/252555/Scribe/reviews/) [](https://www.capterra.com/p/252555/Scribe/) Scribe’s Workflow AI platform helps organizations work smarter and faster by documenting, scaling, and optimizing how work gets done. Overall Score 81/100 Popularity: 33/50 Ratings: 48/50 Review Breakdown Ease of Use 4.9 Customer Service 4.8 Features 4.7 Value for Money 4.5 Paid plans start at $35.00Per Month Free Trial Free Version Category Features 18/22 REVIEW BREAKDOWN PRICING PROS & CONS ## Get the full software list now ### The latest prices and features straight to your inbox. Compare anytime. [ ](https://www.capterra.com/p/175749/Trainual/) ## [Trainual](https://www.capterra.com/p/175749/Trainual/) [4.8 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)[View all reviews](https://www.capterra.com/p/175749/Trainual/reviews/) [](https://www.capterra.com/p/175749/Trainual/) Trainual is the leading knowledge management and training platform for growing teams. Get your business out of your brain with Trainual Overall Score 81/100 Popularity: 34/50 Ratings: 47/50 Review Breakdown Ease of Use 4.7 Customer Service 4.7 Features 4.6 Value for Money 4.6 Paid plans start at Not provided by the vendor Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/122215/M-Files/) ## [M-Files](https://www.capterra.com/p/122215/M-Files/) [4.4 (275)](https://www.capterra.com/p/122215/M-Files/reviews/)[View all reviews](https://www.capterra.com/p/122215/M-Files/reviews/) [](https://www.capterra.com/p/122215/M-Files/) M-Files breaks info silos. Find expertise fast, automate workflows & share knowledge seamlessly. Overall Score 80/100 Popularity: 33/50 Ratings: 47/50 Review Breakdown Ease of Use 4.2 Customer Service 4.2 Features 4.4 Value for Money 4.3 Paid plans start at Not provided by the vendor Category Features 12/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/242127/Zoho-Learn/) ## [Zoho Learn](https://www.capterra.com/p/242127/Zoho-Learn/) [4.7 (76)](https://www.capterra.com/p/242127/Zoho-Learn/reviews/)[View all reviews](https://www.capterra.com/p/242127/Zoho-Learn/reviews/) [](https://www.capterra.com/p/242127/Zoho-Learn/) Zoho Learn is an all-in-one knowledge management and training platform to organize knowledge and build engaging training programs. Overall Score 80/100 Popularity: 32/50 Ratings: 48/50 Review Breakdown Ease of Use 4.8 Customer Service 4.5 Features 4.5 Value for Money 4.5 Paid plans start at ₹60.00Per Month Free Trial Free Version Category Features 16/22 REVIEW BREAKDOWN PRICING PROS & CONS Need a Little Help? Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes. [ ](https://www.capterra.com/p/177031/Document360/) ## [Document360](https://www.capterra.com/p/177031/Document360/) [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/)[View all reviews](https://www.capterra.com/p/177031/Document360/reviews/) AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos. Overall Score 77/100 Popularity: 30/50 Ratings: 47/50 Review Breakdown Ease of Use 4.7 Customer Service 4.8 Features 4.5 Value for Money 4.5 Paid plans start at Not provided by the vendor Category Features 20/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/174926/Nuclino/) ## [Nuclino](https://www.capterra.com/p/174926/Nuclino/) [4.7 (105)](https://www.capterra.com/p/174926/Nuclino/reviews/)[View all reviews](https://www.capterra.com/p/174926/Nuclino/reviews/) [](https://www.capterra.com/p/174926/Nuclino/) Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects. Overall Score 72/100 Popularity: 25/50 Ratings: 47/50 Review Breakdown Ease of Use 4.7 Customer Service 4.6 Features 4.4 Value for Money 4.5 Paid plans start at $6.00Per Month Free Trial Free Version Category Features 16/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/144958/ThoughtFarmer/) ## [ThoughtFarmer](https://www.capterra.com/p/144958/ThoughtFarmer/) [4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)[View all reviews](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) [](https://www.capterra.com/p/144958/ThoughtFarmer/) Easy-to-use intranet platform with 240+ features, fast setup, and a 90-day risk-free guarantee to connect and engage your team. Overall Score 72/100 Popularity: 24/50 Ratings: 48/50 Review Breakdown Ease of Use 4.8 Customer Service 4.9 Features 4.5 Value for Money 4.8 Paid plans start at $6.00Per Month Free Trial Free Version Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/129326/Axero/) ## [Axero](https://www.capterra.com/p/129326/Axero/) [4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/)[View all reviews](https://www.capterra.com/p/129326/Axero/reviews/) Unlock your company’s knowledge by centralizing files and platforms in one integrated knowledge management software. AI-powered search. Overall Score 70/100 Popularity: 23/50 Ratings: 47/50 Review Breakdown Ease of Use 4.4 Customer Service 4.8 Features 4.3 Value for Money 4.4 Paid plans start at Not provided by the vendor Category Features 17/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/132902/KnowledgeOwl/) ## [KnowledgeOwl](https://www.capterra.com/p/132902/KnowledgeOwl/) [4.8 (238)](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/)[View all reviews](https://www.capterra.com/p/132902/KnowledgeOwl/reviews/) [](https://www.capterra.com/p/132902/KnowledgeOwl/) KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers. Overall Score 70/100 Popularity: 22/50 Ratings: 48/50 Review Breakdown Ease of Use 4.8 Customer Service 4.9 Features 4.7 Value for Money 4.8 Paid plans start at $100.00Per Month Free Trial Free Version Category Features 18/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/165150/livepro/) ## [livepro](https://www.capterra.com/p/165150/livepro/) [4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)[View all reviews](https://www.capterra.com/p/165150/livepro/reviews/) livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents. Overall Score 69/100 Popularity: 21/50 Ratings: 48/50 Review Breakdown Ease of Use 4.7 Customer Service 4.9 Features 4.6 Value for Money 4.8 Paid plans start at Not provided by the vendor Category Features 19/22 REVIEW BREAKDOWN PRICING PROS & CONS [ ](https://www.capterra.com/p/130406/AGI-Self-Service/) ## [Yonyx](https://www.capterra.com/p/130406/AGI-Self-Service/) [4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)[View all reviews](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Decision tree driven interactive guides that plug into most KB & CRM systems. Follow business processes in an interactive manner. Overall Score 68/100 Popularity: 20/50 Ratings: 48/50 Review Breakdown Ease of Use 4.8 Customer Service 4.8 Features 4.7 Value for Money 4.7 Paid plans start at $25.00Per Month Free Trial Free Version Category Features 15/22 REVIEW BREAKDOWN PRICING PROS & CONS [View All Knowledge Management Software](https://www.capterra.com/knowledge-management-software/) Most Popular Popularity Score Popular Highly Rated Ratings Score Highest Rated To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence. Date published:July 8, 2026