Launching a platform to streamline workforce travel
- Client
Team Housing Solutions
- Services
Product Management, UX, UI, & Product Design, Web development, Design systems, Node.js, React, JavaScript/TypeScript, PostgreSQL
- Description
How thoughtbot helped Team Housing Solutions modernize manual hotel bookings with a scalable, client-friendly app
Outgrowing manual workflows in a high-volume, high-stakes environment
Team Housing’s booking team managed thousands of hotel reservations through a patchwork of spreadsheets, SharePoint documents, and email. This approach was time-consuming, error-prone, and difficult to scale. Clients were also asking for a more modern experience: the ability to view and manage bookings online, track team members on the road, and keep costs within specific rate thresholds.
We realized that there was a lot of inefficiency going along with building our own tools or relying on do-it-yourself systems. We needed something that was really specific to Team Housing.
From 0 to 200 hotel clients in less than 1 year
Team Housing managed thousands of hotel reservations through spreadsheets, SharePoint, and email which was time-consuming, error-prone, and hard to scale. Clients wanted to view and manage bookings online, track team members, and control costs. To modernize and stay competitive, Team Housing needed a partner who could translate their complex business model into a scalable product quickly.
If someone said, 'I need to build a really unique piece of software. Nothing off the shelf works for me,' I'd tell them: check out thoughtbot. I guarantee they can get you off the ground.”