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  • Merge Unified

    The single platform to deliver entire categories of integrations

    • Dashboard

      Management for support teams and developers to monitor and fix integrations

    • Unified API
    • Merge Link

      Unified UI component that guides your app's user through setting up an integration

    • Common Model Data Syncing

      Integration engine which keeps your common model's data up to date

  • Merge Agent Handler

    The most comprehensive platform for securely deploying, managing, and connecting third-party tools to AI agents

  • Merge Landing Page

    Merge homepage

  • Merge Docs

    Merge's unified documentation.

Previous Incidents

[Resolved] Investigating — Microsoft Integrations

Began: Ended: Duration:
  • Merge Unified
  • Dashboard
  • Unified API
  • Merge Link
  • Common Model Data Syncing

We're seeing an elevated error rate from Microsoft APIs which is causing failed data syncs for some Microsoft Linked Accounts. This may cause delays in updating data for these accounts.

We're actively monitoring the situation and will update this notice as conditions change.

We've now resolved the incident. Thanks for your patience.

We observed return to service this morning around 4am PT. This is now resolved

[Resolved] Temporary Integration Downtime

Began: Ended: Duration:
  • Merge Unified
  • Dashboard
  • Unified API
  • Merge Link
  • Common Model Data Syncing

We are investigating reports of API downtime with several integrations, including BambooHR and Asana. Our engineering team has been notified and is actively investigating. We will provide updates as we have more information.

Our integrations have resolved their incidents and are back online following security patching and validation. Thanks for your patience.

[Resolved] Intermittent 429s

Began: Ended: Duration:
  • Merge Agent Handler

We're seeing intermittent 429 errors on Agent Handler in the US region (prod-use1). Engineers have been notified and are actively looking into a fix

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.