4.4
1.86M reviews
Content rating
Everyone
1B+
Downloads
Content rating
Everyone
Users Interact
Learn more
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About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
May 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
1.82M reviews
Sean Mcdevin (Sterling Malcolm W.)
June 6, 2026
I am very sorry about this... but... This app is very slow and when I press on something it does not open up right away especially since it takes more than 1 minute just to open because... it still does not open until I close the app. This app would get a 5 star if it updates and runs more efficiently. That's my review! 3 stars unfortunately until it updates and gets better and then I will edit it. Keep working harder Samsung Electronics Co., Ltd. Peace Out Y'all!
6 people found this review helpful
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Nadia Quinones
May 26, 2026
I can click a post inside the app & then it gives me an error that I have to go to the web. I have a server error issue for several days already where I can't make a new post. I can sometimes reply but it takes several tries. You log in with the password, it asks you to verify with a pin that is a pop up and goes away what happens when you can't remember all the numbers? You have to start again & it still asks me to verify on my device.
8 people found this review helpful
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Derek Williams
February 18, 2024
Works as it should. Pretty quickly tells you if something is wrong. I wish there was an option to supercede the app into letting me mark something as ok. For example, one of the tests is wired headphones. To check it off as working you need to connect wired headphones. I don't own a pair of wired headphones. And if I do, I don't own a pair that uses usb-c nor do I have an adapter. Just being nitpicky though.. honestly the app works very well.
661 people found this review helpful
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