Question 1

Where do you operate?

Accepted Answer

We proudly serve homes and businesses across Sydney, Australia.

Question 2

Are you insured?

Accepted Answer

Yes, we are fully insured, so you can have peace of mind knowing your property is in safe hands.

Question 3

How can I get a quote?

Accepted Answer

It’s easy! You can:

Visit our website: novacleansolutions.com.au
Call us at +61 469 330 483
Email us at info@novacleansolutions.com.au

Question 4

Do you bring your own cleaning products?

Accepted Answer

Yes, we come fully equipped with everything needed to get the job done. If you have a specific product preference, just let us know—we’re happy to accommodate.

Question 5

What’s your cancellation policy?

Accepted Answer

Life happens! If you need to cancel or reschedule, please let us know at least 24 hours in advance to avoid any fees.

Question 6

Do you offer regular cleaning services?

Accepted Answer

Absolutely! We can set up a cleaning schedule that suits you—whether it's weekly, fortnightly, or monthly.

Question 7

How do I pay?

Accepted Answer

We offer flexible payment options, including bank transfer. Payment details will be provided when you book.

Question 8

What if I’m not happy with the cleaning?

Accepted Answer

We want you to be completely satisfied. If something’s not right, just let us know within 24 hours, and we’ll make it right.

Question 9

Do I need to be home during the cleaning?

Accepted Answer

Not at all! Many of our clients provide access instructions, and we’ll take care of the rest.

@nova clean solutions

Professional cleaning company based in Sydney.

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