Wembley has a strict no under 2’s policy, which means no child under the age of 2 can access the stadium. Any children over the age of 2 need a match ticket.

To help provide a safer environment for our fans, the Jaguars will be implementing a strict bag policy at Wembley Stadium. To view the full clear bag policy and list of prohibited items, please  CLICK HERE

Yes. Both the Wembley car parks include accessible parking spaces. However, you’ll need to be a Blue-Badge holder and book in advance.

Contact Wembley Official Parking to reserve your space.

If you have any further questions about the services, please contact Wembley stadium directly following this link. 

Watch our explainer video for a step-by-step guide on how to purchase tickets for the Jacksonville Jaguars’ game against the Houston Texans at Wembley Stadium on Sunday 18th October. The video will walk you through the ticket buying process and provide everything you need to know ahead of securing your seats for this exciting London matchup.

Watch the Explainer

Please note that tickets for the Philadelphia Eagles vs Jacksonville Jaguars game at Tottenham Hotspur Stadium can only be purchased directly through the NFL. For more information and to buy tickets, visit nfl.com/London.

A limited number of child (Under 16s) price tickets are available to purchase in Categories 5 & 9 and Cat 10 (part obstructed).

Any child tickets purchased must have adult tickets purchased alongside them in the same price category (maximum ratio 3 U16 to 1 Adult).

Previous Wembley purchasers will have the ability to purchase up to a maximum of 8 tickets in a transaction. 

Please note, it is important you purchase tickets as early as possible after the window is opened, to ensure you have the exclusive period in which to secure your seats for the game. 

If your email address has changed since 2025 or you have forgotten/lost your client reference number, you can reset your password here. 

Alternatively, please contact Ticketmaster on: 03330 035 942 or visit this link. 

• Union Jax Database, Opposition STHs are eligible for an exclusive priority window which opens at 10.00 A.M. on Friday 22 May and closes at 11.59 P.M. on Thursday 28 May.  

• General On Sale – opens at 10.00 A.M. on Friday 29 May. 

Hospitality packages  

Hospitality seats and restaurant packages can be purchased via Experiences by Wembley and can be accessed from: 

Experiences by Wembley Stadium 

There will be a limited number of Ambulant/Wheelchair spaces and personal assistant seats available to purchase. Previous purchasers with accessible seats will be able to purchase on priority. For new purchasers and enquiries please follow this link.   

All London game purchasers will have an online eTicketing account where you can access and manage your game tickets. If you have never purchased London tickets, you will simply need to create an account. Watch our explainer video.

Watch the Explainer

Tickets will be sent to your email separately with instructions on how to access/download your tickets from approximately 10 working days before the game. 

You can also view your purchase and send a confirmation email in your account. Please follow the steps below:

• Log in to your account on https://www.eticketing.co.uk/jaguars
• Click on to the profile icon in the top right and select ‘View Account Menu’
• Under Account Management, select ‘Account History’
• Your purchase will be displayed here, click on this to expand – you will then see a resend email option in this section.  

If you have not received an email within 3 days of gameday, please contact us.  

Hospitality seats and restaurant packages for the Texans Vs Jaguars game can be purchased via Experiences by Wembley and can be accessed from Experiences by Wembley Stadium

If you have multiple accounts set up, you will be able to use any of them to purchase tickets in the general sale. If you cannot remember your password or Client Reference Number, please click ‘Forgot your sign in details?’ on the sign in page and follow the instructions. We only suggest creating a new account as a last resort.

If you do not have an account, you can create one during the booking process. Once you have completed your purchase, your Client Reference Number will appear next to your name in brackets in your confirmation email. Please make a note of this, as you will need it for future logins.

Ticketmaster’s ‘Last available Ticket’ service will be available for all fans to list their tickets for resale. This is the only official channel, and we would advise all ticket holders to avoid buying or selling from any unauthorised sellers as they risk tickets being invalidated. When logged into your eticketing account, you can view your booking history and once resale has opened, you will see an option to ‘manage your tickets’ via ‘Last available Ticket Service’

A date for this service will be communicated in the coming months.

Within the UK, official NFL London Games Ticket and Hotel Breaks can be booked via SportsBreaks.com/NFL.  Use the form on the page to register your interest. 

NFL On Location is the official partner for fans travelling to the UK. Click here to register your interest

Prior to gameday, official merchandise can be purchased both online at https://europe2.nflshop.com/en . Merchandise will be available on gameday at Wembley Stadium.