GoTo Group

Behind the products that serve millions every day, a dedicated team is always striving to make the GoPay experience even better. Our Product Manager and Product Designer, Grace and Reza, shared their insights on how customer feedback helped make the app less distracting. By redesigning the GoPay homescreen, the team created a fresh look that is much easier to navigate. Beyond aesthetics, this update provides a tailored experience to make customer journeys faster and more effortless.✨ Swipe through to read the full story behind the GoPay homescreen update! 🚀 #GoPay #InnovationsatGoTo #HumansofGoTo #GoToGroup

Securing millions of daily payments is a constant balancing act between detecting fraud and keeping transactions effortless for users. As fraud tactics continue to evolve, our teams are constantly challenged in advancing GoTo’s risk technology to ensure our platform remains safe, yet seamless. Hear from Fransisco Kurniadi in this feature as he shares how GoTo’s risk and data teams built OneFRS, an AI-powered system that uses machine learning to evaluate transaction risk in real time, protecting users in milliseconds without slowing them down. #GoToAI #Engineering #HumansofGoTo #GoToGroup

In Q2 2026, GoTo delivered a second consecutive quarter of net profit, while adjusted EBITDA more than doubled year-on-year to surpass the milestone of one trillion Rupiah. 💪🏻 Profitability strengthened In Q2, We delivered Rp252 billion in net profit, up 47% compared to last quarter. Adjusted EBITDA rose 137% year-on-year to over one trillion Rupiah. 💳 Fintech scales significantly Our Fintech profitability exceeded that of On-demand Services for the first time, as loan book grew to Rp11 trillion. 🛵  8% commission cap To align with government directives, we implemented a commission adjustment for our two-wheel transport business starting 1 July 2026. The adjustment, which caps commissions at 8%, is not an easy one, but we believe we can manage the impact. 📈 Guidance maintained We are therefore maintaining full-year Group adjusted EBITDA guidance of Rp3.2 to Rp3.4 trillion, with reduced contribution from On-demand Services and increased contribution from our Fintech business. 👥 Continued support for Driver-Partners We continue to support driver-partners and their families, expanding our Mitra Appreciation Program, offering initiatives from educational scholarships to fully-sponsored Umrah trips. 🎥 Watch our Q2 highlights video here: https://lnkd.in/gEdr8XhK 📱 Follow @gotoindonesia on Instagram for more updates and stories from across our ecosystem. #GoToGroup #Gojek #GoToFinancial #GoPay #EarningsHighlights #EmpowerProgress

This month, we held GoGeeks 3.0, our internal tech conference at GoTo Group! 💻 Designed to connect our Engineering, Data, and Product teams globally, the event focused on breaking down silos and fostering cross-border collaboration. Across our regional hubs, teams gathered for leadership talks, strategic Q&A sessions to align on our vision, and interactive booths showcasing internal products and tools. It is always inspiring to step back from the daily routine and recognize the incredible talents driving innovation across every country. Big thanks to everyone who made this event a success! #GoGeeks #Engineering #HumansofGoTo #GoToGroup

We have all the struggle of coordinating a large group food order: manually tracking custom preferences, passing a single device around, and managing the bill afterward. To eliminate this friction, our teams developed GoFood Group Order to make collaborative dining entirely seamless. Our GoFood Product and Marketing teams share a look behind the scenes of how this solution was brought to life. From initial feature development to the hyper-localized launch strategy, we focused on ensuring a seamless checkout for users while maintaining delivery efficiency for our driver-partners. Swipe through to see the full journey behind our GoFood Group Order feature! 🚀 #GoFood #GroupOrder #HumansofGoTo #GoToGroup

We recently wrapped up GSeries Fest 2026, an annual sports tournament that brings our teams together. The event featured everything from padel, badminton, tennis, table tennis, mini soccer, and basketball to team-based fun games and eating competitions. ⚽️🏸🏀🏓🏃🏻 It served as a fantastic platform to strengthen connections and celebrate our core values of teamwork and mutual support outside of work. 💪🏻 Teams from our HQ in Jakarta welcomed friendly competition from regional offices and colleagues from international locations: India, Singapore, and China. Leaders also joined the matches, playing right alongside employees. Seeing our diverse teams connect on the courts highlighted the vibrancy of GoTo. Through GSeries Fest 2026, we are reminded that true collaboration extends far beyond our daily routines. We finish this year's tournament with stronger cross-border relationships and a vibrant team spirit that connects all our global locations. ✨🌏 A massive shoutout to the organizing committee, participants and supporters of the event! #GSeries #HumansofGoTo #GoToGroup

Sending high-value items or arranging late-night deliveries can come with a worry: will it reach the right place, or the right recipient? Meet our GoSend Product Managers. They’re giving us an inside look at how the team upgraded our delivery experience, from enabling live tracking and group chat to launching the GoSend Delivery Code. These features were built to stop delivery mistakes before they happen by adding an extra layer of verification right at the hand-off. Swipe to see how the team is making deliveries safer, smoother, and more reliable for senders, recipients and driver-partners. #GoSend #HumansofGoTo #GoToGroup

Identity verification is a constant balancing act between keeping fraudsters out and ensuring a great experience for users. While fraud tactics continue to evolve, our teams are continuously improving our verification technology to keep it secure, trusted, and seamless. Hear from Fan Zhitao in this feature as he shares how GoTo's AI teams help strengthen identity verification against fraud while ensuring users can get verified in just seconds. #GoToGroup #HumansofGoTo

Digital wallets are often seen as tools for payments and transactions. At GoPay Indonesia, mini-apps are helping expand that experience by bringing more everyday experiences directly into the app. Our Sr. Business Manager for Online Payments and B2B, Gihon, shares how GoPay has built an app ecosystem that turns everyday digital habits into more rewarding experiences. Merchants can integrate their services more easily, while users can access more of what they need without additional downloads. Through GoPay mini-apps, the team is creating more reasons for users to engage with GoPay as part of their daily routines—beyond transactions. We'd love to hear which GoPay mini-app has become part of your routine in the comments below! #HumansofGoTo #GoToGroup #GoPay #FinancialServices

Our interests and aspirations can evolve throughout our careers, but taking the leap into a new role isn't always easy. Through GoTo's internal mobility opportunities, employees can explore new career paths while continuing to grow within the ecosystem. Meet Berly, who transitioned from a data-focused role to a team building financial solutions. His journey not only shows how internal mobility can open new possibilities, allowing employees to broaden their skills and experiences, and continue contributing to the purpose that drives them. #humansofgoto #gotogroup