Help Needed Issue with Form Submission on My Website

[MarySlaughter]

Select Topic Area

Question

Body

Hello GitHub Community,

I’m facing an issue with the form submission functionality on my website, Elite Printing Solution. Visitors have reported being unable to submit their quote requests through the form. They fill out the form but upon submission, nothing happens and they eventually leave the page.

Here are the details of the issue:

Users cannot submit the form and no success/error message is displayed.
The form is built using [mention technology used, e.g., HTML, PHP, JavaScript].
CAPTCHA or other validation mechanisms are enabled.
The issue occurs across multiple browsers and devices.
I’ve tried the following troubleshooting steps:

Verified that all required fields are correctly filled during tests.
Checked the server logs but didn’t find any specific errors.
Ensured the email configuration for form submission is set up correctly.
Disabled plugins and scripts one by one to identify conflicts.
Despite these efforts, the issue persists. Could this be due to:

JavaScript conflicts on the page?
Incorrect backend script configurations?
SSL or hosting related issues?
I would greatly appreciate any insights, guidance or suggestions on how to debug and resolve this issue effectively. If you need more technical details or logs, I’d be happy to provide them.

Thank you in advance for your time and help!

[mecodeatlas]

Hi @MarySlaughter,

Thanks for being a part of the GitHub Community, we're glad you're here!

If you're looking for help for this specific topic, you might want to try asking for help somewhere that focuses on this project. It's possible that another GitHub user might have run into this same issue and can help, but the GitHub Community Discussions focuses primarily on topics related to GitHub itself or collaboration on project development and ideas. We want to make sure you’re getting the best support you can, but this space may not be the right place for this particular topic.

Best of luck!