Outgoing email drafts for messages sent by the system should contain the standard footer used for support mail

[RichardTaylor]

This would impact

• Responses to body change requests
• One click takedown messages from request admin pages

We should be making clear who we are, who the message is being sent on behalf of, and linking to our privacy policy etc. from these items of correspondence.

Related:

• Improve pre-drafted messages sent to users when requests are taken down via the admin system #622
• Make all system emails editable by administrators alaveteli#6314

[mdeuk]

+1. When I am sending messages out via the admin console I do try to remember to copy the standard email signature; but relying on memory isn't always the best thing to do.

If we could template this it would be a big timesaver. I think I'd prefer something editable on the admin UI; but given the signature changes very infrequently, I suspect we could get away with a template that is in the codebase and auto-inserted when the mailer templates are being enumerated.

[mdeuk]

Linking to mysociety/alaveteli#6737 - I have a plan of sorts.

[HelenWDTK]

+1 to this.

[HelenWDTK]

@gbp Can I do this without messing up the translations?

[gbp]

@HelenWDTK I think both these (after "public body change request has been accepted", and "hide the request and notify the user" feature) use the app/views/contact_mailer/from_admin_message.text.erb view.

Should be easy to override the view here in the theme to include the footer.