[Bug]: account login and registration failure

[SansGuidon]

What did you expect to happen?

Account registration and login fails

This afternoon I did create an account and later during the day I've tried logging in and syncing another machine with this account, without success.
I've attempted to change the password, but that was not enough.
As a result, I've deleted my account (because no way to reset password).
Since then I'm attempting a new account registration, which fails all the time.
I've attempted the operation on a Linux Ubuntu 24.04 and on MacOs, in both cases I couldn't register an account.

What happened?

ads  atuin register
Registering for an Atuin Sync account
Please enter username: anythingwithwords
Please enter email: [email protected]
Please enter password:
Error: Invalid request to the service: 400 Bad Request - failed to add user.

Atuin doctor output

Atuin Doctor
Checking for diagnostics


Please include the output below with any bug reports or issues

{
  "atuin": {
    "version": "18.3.0",
    "sync": null,
    "sqlite_version": "3.46.0"
  },
  "shell": {
    "name": "fish",
    "default": "fish",
    "plugins": [],
    "preexec": null
  },
  "system": {
    "os": "Darwin",
    "arch": "arm64",
    "version": "13.4",
    "disks": [
      {
        "name": "Macintosh HD",
        "filesystem": "apfs"
      },
      {
        "name": "Macintosh HD",
        "filesystem": "apfs"
      }
    ]
  }
}

Code of Conduct

• I agree to follow this project's Code of Conduct

[ellie]

Is this on a self hosted server? I can't see any records of a user called anythingwithwords on Atuin Cloud

[SansGuidon]

I didn't disclose my real data here because I wanted to avoid hacks/spam (email etc), but it's not on a self hosted server. I mean I'm using the default atuin setup, which I assume is using the public server ? Am I mistaken, how can I check which server I'm connected to ? it is really my first day with atuin but I do not want yet to self-host.
Thank you for the feedback

[SansGuidon]

I have more examples below, this time with dumb users and dumb emails

Sometimes it works sometimes not, are there any email domain restrictions or passwords/user formats restrictions ?

 ✘  ~/Downloads  atuin account register
Registering for an Atuin Sync account
Please enter username: totolehero
Please enter email: totolehero
Please enter password:
 ~/Downloads  atuin account delete
Your account is deleted
 ~/Downloads  atuin account register
Registering for an Atuin Sync account
Please enter username: fuzzyholanacho
Please enter email: [email protected]
Please enter password:
Error: Invalid request to the service: 400 Bad Request - failed to add user.

Location:
    /Users/runner/work/atuin/atuin/crates/atuin-client/src/api_client.rs:156:17
 ✘  ~/Downloads  atuin account register
Registering for an Atuin Sync account
Please enter username: fuzzyholanacho
Please enter email: [email protected]
Please enter password:
Error: Invalid request to the service: 400 Bad Request - failed to add user.

Location:
    /Users/runner/work/atuin/atuin/crates/atuin-client/src/api_client.rs:156:17
 ✘  ~/Downloads  atuin account register
Registering for an Atuin Sync account
Please enter username: totolehero
Please enter email: [email protected]
Please enter password:
Error: Invalid request to the service: 400 Bad Request - failed to add user.

Location:
    /Users/runner/work/atuin/atuin/crates/atuin-client/src/api_client.rs:156:17

[SansGuidon]

It seem that after a few more attempts, tries and errors with same usernames, passwords and emails but sometimes typed manually, sometimes pasted, I could finally login (but I had to obtain my key from another terminal). Maybe are there any timeouts in the process, anyway I believe the whole onboarding/login flow was confusing :) ... at least dozen of attempts to be able to register/login.