> ## Documentation Index
> Fetch the complete documentation index at: https://docs.coderabbit.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get support

> How to get help from the CodeRabbit team.

> [card]
>
> ###    Contact Support (Recommended)
>
> If you already use CodeRabbit and can sign in to the app, the in-app support widget is the fastest way to get help. Open it from the **Contact Support** option in the user profile menu — click your profile picture in the bottom-left corner to reveal it. From there, you can:
>
> * Start a chat for help from AI and human agents
> * Submit a support ticket directly
> * Open a feature request
>
> Paid-plan users can also open **Customer Support Portal** from the same menu, under **Support Chat**. The portal opens in a new tab and shows your organization's support experience.
>
> > [card] [Contact Support](https://app.coderabbit.ai/)
> >
> > Open the in-app support widget to chat with AI and human agents, submit tickets, or request features. **Recommended** for existing users.

> [card]
>
> ###    Support form
>
> Use the CodeRabbit support page if:
>
> * You're locked out of your account and can't access the app
>
> * You're not yet a customer and don't have app access
>
> > [card] [Support form](https://www.coderabbit.ai/contact-us/support)
> >
> > Reach out if you don't have app access yet or are locked out of your account.

## Tips for faster resolution

When reaching out through any channel, include:

* A clear description of your issue
* Your GitHub or GitLab organization name, if relevant
* Any relevant screenshots or logs

> [!NOTE]
>
> Communication should be professional and respectful across all support channels, including Discord, in-app chat, and support tickets. CodeRabbit reserves the right to suspend support access for any abusive or disrespectful communication.

## What's next

> [card] [FAQs](https://docs.coderabbit.ai/faq.md)
>
> Find answers to common questions about CodeRabbit features, billing, and configuration.

> [card] [Knowledge base](https://kb.coderabbit.ai)
>
> Browse articles and guides in the CodeRabbit knowledge base.

> [card] [Status page](https://status.coderabbit.ai)
>
> Check the current status of CodeRabbit services and view incident history.


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