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Recent reviews
Tertia Viviers
am extremely disappointed with my experience with Oysho and, more importantly, with how they handle customer complaints. I ordered a pair of buckled split-leather mules online and was shocked to discover that the shoes delivered to me were two different sizes. Receiving mismatched sizes in the same pair of shoes is completely unacceptable and honestly quite ridiculous. However, mistakes happen—we are all human. My real issue is not the mistake itself, but the way Oysho chose to deal with it. When I contacted customer service, I was told that they could not solve the problem. Their only solutions were for me to either: 1. Drive to Palm Jumeirah Mall (which is over an hour away from where I live), or 2. Log a return and refund request. I gave birth just days ago, which is exactly why I ordered online in the first place. The entire purpose of online shopping is convenience. Instead of taking ownership of their mistake and finding a customer-friendly solution, Oysho simply made it my problem. What is the point of online ordering and customer service if customers are left to fix errors that were not their fault? I had been wanting these shoes for a long time. I do not want a refund—I want the shoes I ordered and paid for. Instead, I wasted my time placing the order, waiting for delivery, discovering the faulty product, and then dealing with a customer service team that seemed more interested in finding the easiest solution for themselves than actually helping a customer. This experience has left me with very little confidence in ordering from Oysho again. If a company cannot properly resolve its own mistakes and expects customers to absorb the inconvenience, how can customers trust future orders? The product error was frustrating, but the customer service was what truly disappointed me. A good company is judged not by whether mistakes happen, but by how they fix them. Unfortunately, Oysho failed completely in that regard. I expected them to go the extra mile to resolve a problem they created. Instead, they offered the most inconvenient options possible and left me feeling like my loyalty as a customer meant absolutely nothing. Very disappointing and not the level of service I would expect from a brand like Oysho.
Present Moment
Scammers! I wish I had read 1*reviews before signing up. I had a great credit score but wanted to use this company to same money. I was only with this company from 21/11/2025 - 2/01/2026 paying in a total of just of £94. I decided to close my account because I believed more money than agreed was taken out of my main account. Also I decided I don’t actually need this company to increase my credit score, because my Credit score is actually really good and therefore don’t need this company to save money in. However, when I tried on many occasions to close my account with this company, its website kept directing me all over the place. Eventually I found a way, well I thought I did. But in fact, found out they were keeping a majority of the £94 cash I put in to be told I would only receive £20 in a form of a voucher that can only be used to open a bank account of there choice. Today I tried to get back into my account after receiving a email on Wednesday stating I only 1 week to redeem voucher. I want my £94 cash back not a £20 voucher. I believe this company is a scam. And I will be contacting trading standards, MP, fraud line to find out my rights. I feel this company is misleading.
Richard Rapp
Was given a gift card for Vue Cinema, but the company make it deliberately difficult to redeem. It is only possible to redeem a gift card at the cinema, not online or over the phone. I live 30 minutes away from the cinema, so either have to make a special trip in the 7 days before to make a booking, which is a waste of more than an hour of my life, plus fuel and parking costs or I have to turn up at the cinema and hope that there are seats still available. Told after waiting for some considerable time for a live agent on the online chat that it's basically tough and has to be used on site. Their advice was "You can book in advance, but you will need to pay for the tickets, as gift cards can only be redeemed over the counter at the venue." Great, so I have to pay for the tickets (the thing I want) myself and then have £50 to spend on drinks and snacks (which I don't want). I don't care if you have the money from the person that bought the gift card (refunds only possible to them up to 14 days from purchase). I'm not stepping foot in your cinemas again for your deliberately unhelpful policy. A complete scam!
Anoop P A
I would like to express my sincere appreciation to House of Tours for their excellent service and professional assistance in helping me obtain my France short-term visa. The entire process was handled efficiently, making what can often be a complicated procedure smooth and hassle-free. A special thanks to Akhil Jose for his exceptional support throughout the visa application process. He was highly professional, knowledgeable, and responsive, guiding me through every step and ensuring that all documentation was accurate and complete. His attention to detail, timely communication, and willingness to assist with any questions gave me confidence and peace of mind throughout the process. Thanks to the dedication and expertise of both House of Tours and Akhil Jose, my visa application was successfully approved. I highly recommend their services to anyone seeking reliable and efficient visa assistance. Thank you for the outstanding support and excellent customer service.
Анна Полегенько
Absolute disappointment! According to the system, my package (tracking number: JTDE100008564082) was successfully "delivered" on June 18, 2026. The problem is: I live in Euskirchen, but according to the tracking data, the package was delivered to Bonn! That is a distance of almost 40 kilometers! There is no photo proof, no signature from me, nothing. The package is just gone. J&T Express (Jet) is completely ignoring my messages, and Temu customer service keeps sending me the same automated template replies every single day, claiming the package was "delivered." No one actually wants to look into this mistake! This was supposed to be an important birthday gift, and the celebration was completely ruined. I am left with neither my items nor my money. Absolutely unacceptable service! Think twice before buying here if you actually want to receive your order!
Metal Mickey
What went wrong! Please read the original review. Staysure is alleged to be a reputable travel insurance company. When I telephoned to make a claim, the response was a curt, "You're not covered". What! They are claiming I should have taken out insurance to insure against making a claim. No mention of this or guidance towards it when purchasing. I have requested a "deadlock letter in two e-mails and a hard copy letter, which incidentally has gone unanswered. Response via Trustpilot reviews go to the complaint section? Where is it? No link given. To an aged, registered disabled person, it is becoming increasingly obvious Staysure just don't want to know. Where is my deadlock letter so I can take this forward.
Andrew Georgiou
Terrible experience with this car rental company. They refused to take me back to the airport and threatened to call the police if I refused to sign the drop of documents. They had the what appeared to be the car mechanic/car wash attended go over the car upon drop off he was looking for any scratches looking for work. they charged my credit card nearly 900 euros. I will never rent a car from them again. buyer be careful they have a hidden agenda to make extra money upon return of vehicle..
Leonard Perkins
We'll to be to the point.I lost out money & a iPhone.As i never registered it buy post.I had to barter for the price When they received the phon.I also have to phone's.I perchesed from Smart Cellular.Wish i never buy.Both phones are playing up.I was told i would receive a new phon.But after messing me about only a fool would have sent phone back with no cash.rip if company now me & miss have to wait till we can afford two phones again.
Laurent Saint Jean
I tried to purchase the new Ouraring5, but I couldn't find how much it will cost to replace the ring once the battery has lost efficiency, or died. I went to ask their chatbot, and it couldn't give me the answer. It's outrageous that this important point is not clearly stated right upfront: we simply need the replacement cost of a dead battery as I understand they are not serviceable.
Lakeysha Jones
“I signed up with my ID information and they gave me a sign-up bonus. With that bonus I made $350 of their money that they didn’t want to release. They made me go through hell just to get a $20 withdrawal. When I asked them to delete my account they kept saying ‘our team will update you via email’ and refused to just delete it. Their support is weird and evasive. Do not spend
Margaret Burton
Great experience. It's usually so stressful looking for your next car but the guys here were so friendly yet professional and made it a really pleasant experience..They had great knowledge about all their cars and I really trusted them. I've ended up with a VW Polo and love it . Would reccomend this place in highly.
Netranand Parate
It is value for money and really got a bit of more literacy in AI. But I gave it four stars because my question didn't got answered as Kachave Sir was promising to answer all questions in the end of the seminar. And 1 hour of this seminar just got away is the advertisement of the AI ACCELERATED PROGRAM.
Barry T
Takes over 48 hours for approval then another 24 hours for funds. This is no quick turnaround as they play games with pricing so be very careful and especially read the contract before signing as there's hidden pricing seperated in contract. I would never recommend this company. Just please be careful.
Norrie Brown
